Privacy Policy

Last updated: 15 January 2026

Introduction

This Privacy Policy explains how seldorvani.top Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website seldorvani.top or use our cosmetic product customer behaviour analytics services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

The data controller for your personal information is:

  • Company: seldorvani.top Ltd
  • Registration Number: HE794613
  • VAT Number: CY79362514X
  • Address: Ledra Street 24, Nicosia, 1066, Cyprus
  • Email: [email protected]
  • Phone: +357 22838865

Data We Collect

We may collect and process the following types of personal data about you:

  • Contact Information: Name, email address, phone number, company name, and business address when you contact us or request our services
  • Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and referring websites
  • Communication Data: Records of correspondence when you contact us via email, phone, or contact forms
  • Technical Data: Device information, browser settings, and other technical details collected through cookies and similar technologies
  • Professional Information: Business details, industry information, and analytics requirements when you engage our services

How We Use Your Information

We use the personal data we collect for the following purposes based on legitimate business interests and, where required, your consent:

  • Service Provision: To provide our cosmetic customer behaviour analytics services and respond to your enquiries
  • Communication: To communicate with you about our services, respond to your requests, and provide customer support
  • Website Improvement: To analyse website usage and improve our website functionality and user experience
  • Legal Compliance: To comply with legal obligations and protect our legitimate business interests
  • Marketing: With your consent, to send you information about our services and industry insights
  • Analytics: To understand how our website is used and to improve our services

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legal Obligation: Where we need to comply with legal or regulatory requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Third Parties

We may share your personal data with the following categories of third parties:

  • Service Providers: Trusted third-party companies that help us provide our services, such as hosting providers, analytics services, and communication tools
  • Legal Requirements: Government authorities or legal entities when required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets

We ensure that all third parties are contractually obligated to protect your data and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations:

  • Contact Enquiries: We retain enquiry data for up to 3 years for customer service purposes
  • Service Contracts: Data related to our analytics services is retained for the duration of the contract plus 7 years for legal compliance
  • Website Analytics: Anonymous usage data is typically retained for 26 months
  • Marketing Consent: We retain marketing preferences until consent is withdrawn

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, this is the Office of the Commissioner for Personal Data Protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.